tubchairs2go.co.uk is a trading arm of Recliner World Ltd, we are a Nottingham based family run furniture specialist. Quite simply our aim is to provide you with "the" best level of service in our industry. We are always delighted to hear your comments and feedback, both good and bad.
Below are just some examples we have received from satisfied customers along the way.

If you would like to leave us a comment please email us at info@tubchairs2go.co.uk

Unlike some companies our feedback comments are genuine and not just made up to reassure you!, they are available to view at our head office in Nottingham.

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Dear Sirs

Searching the internet for sources to purchase 2 x recliners from, I was extremely fortunate to discover Recliner World. Reading the many excellent testimonials pursuaded me to phone and I spoke to Richard who couldn't have been more helpful. We discussed what I wanted and rapidly came to the conclusion I needed 2 x Sorrento Recliners with Stool so I placed an order.

Two Days Later I received my 2 chairs and am absolutely delighted with them. Assembling the chairs was extremely easy and took only a few minutes. I certainly got what it said on the packet.
I am impressed with the design of the chair and the quality of the leather. Customer Service features most favourably in almost all your testimonials and I agree wholeheartedly with them all.
You have a very satisfied customer.

Kindest Regards

Alan Minto
Aberdeen
16th December 2009

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Just received my new Avanti swivel recliner, next day as promised. Very pleased with the chair, everything fitted where it should, they even provide the tools to do so, and I reckon it was 50% assembled before I touched it. I was also impressed with the finish, for a budget priced item.

Overall really pleased with the service and product, I would recommend Recliner World.

Regards

Brian
Stoke On Trent
1st December 2009

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I received the recliner on Friday and wish to thank you for great service & a very comfortable chair!

Sian Du Preez
23rd November 2009

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Thank you.

I have received my chair and it looks really good, thank you for the prompt service I received, excellent service.

Anna Lamb
21st November 2009

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Well done Recliner World.

The chair I ordered was delivered this AM. Easy to assemble and as exactly as catalogued.
Great service, Great price.

Elvin Bailey
13th November 2009

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Hi Richard

We took delivery of a red leather Brooke Electric Recliner two or three months ago and I just wanted to let you know how pleased we are with it.
It is wonderfully comfortable and quite eye catching.

Thank You

Sheila Parker
5th November 2009

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After seeing Recliner World on the net, I decided to purchase a swivel chair from your company. I placed the order by telephone on Monday 2nd November at approximately 12:00pm and was surprised to learn that delivery could be made next day. Imagine my amazement when the chair arrived safely at 08:05 the following morning.

In todays market when furniture is often quoted with a six week delivery as standard, it is fantastic to find a company with such high standards from taking orders to delivery personnel.
Congratulations to all at Recliner World.

Regards

Christine Butler
5th November 2009

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I would just like to thank you at Recliner World for your prompt and fantastic service.
Should I or any family of friends require a product of this nature, I would not hesitate to use your company.

Many thanks, this was for my ill father who is now sitting very comfortably.

Maria
21st October 2009

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Dear Sirs,

Just a line to thank you for the help you gave me when I recently telephoned with an enquiry about a replacement chair.
I had come across your website using Google, and was very pleased with the helpful response I recieved on the phone.
Following my enquiry, I placed an order at about 1pm and as you had promised, it arrived the following day - before midday!

I am very pleased with my purchase, and would like to thank you for the etremely efficient and helpful way in which you completed the transaction.

With Regards

Ian Rennison
24th July 2009

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Hi,

I just wish to thank your customer relations department most sincerely for the helpful advice and prompt response to my recent problem,
regarding the supply of replacement castors for my Celebrity recliner.

Your advert "Service with a smile" is certainly applicable.

Yours Sincerely

Bill Mason
13th July 2009

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To Chris in Sales,

Just a quick one to thank you for the first class service re the Hampton electrical recliner.
Thanks once again.

Tony Beer
10th July 2009

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Chair delivered today at 10:00am. Assembled and in service by 10:30am.
It's as comfortable as I rememebr when I visited your showroom to try a few out a couple of months ago and certainly a lot better value than the £800 ones I had been looking at.

Excellent service, Excellent product and Excellent value.

Thanks

Tony Froud
30th June 2009

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To whom it may concern,

Many thanks for the efficient service and prompt delivery of the two reclining chairs / matching footstools.
Ordered on Wednesday here on Friday (Despite our back of beyond location).

Your phone call confirming our order and time of delivery was both helpful, pleasant and very much appreciated.
We would have no hesitation in ordering from you in the future and in recommending your firm.

All success to you

J and D Main
28th June 2009

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Hi Robert,

Ref: Purchase of Avenger Twin Motor Riser Recliner to Off-Shore Island.
Thank you for the excellent customer service. Received my chair within just 3 days thanks to you calling to let me know when it would be at the mainland couriers.

I would like to strongly recommend your company on excellent service, price & product & would not hesitate in using your company in the future.

Many Thanks

Barbara
24th June 2009

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Hello

Just a note to say how thrilled I am with my new chair and want to let you know how impressed we are with the service we had!!!.
I only ordered it on Sunday and I am relaxing in it now!!! I needed it quickly too as I was recovering from major surgery.
Please pass on our comments to your team. I will be recommending you to anyone who asks.

Kind Regards

Helen Gay
28th April 2009

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I would like to say how nice and refreshing it has been dealing with Robert and his staff at www.reclinerworldonline.com

I ordered a massage recliner, which unfortunately ended up on the wrong lorry for delivery!!! I phoned and spoke to Robert, who was very understanding and very helpful. He dispatched another for next day delivery by 9:30am. The chair arrived and I found it wasn't to my liking, so I yet agian phoned Robert and with no fuss, I had another chair on order and ready for delivery the next day.

If you want excellent service and quality products, you would be mad to go elsewhere.

Sincerely

Danny P J Roles
21st April 2009

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To whom it may concern,

Thank you for my brand new massage chair from Recliner World....It's superb!.
I wouldn't hesitate to recommend your items to family and friends.

With Thanks

W . McArthur
15th April 2009

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The Manager and Staff
In this day and age it is most refreshing to find a company that provides good service to it's customers.
I am saying the service you gave me with regard to the glitch which occured to my recliner surpassed good.
I therefore wish you great good fortune for the future and will have pleasure recommending your company when anyone asks me about recliners.

Yours Truly

Danny Pullen
3rd April 2009

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Dear Recliner World
Just a note to say THANK YOU!

In February my Dad had to have quite a serious operation that left him feeling very uncomfortable. We decided a recliner would be his best bet.
We ordered one from Argos and they said that it would be several weeks. Several weeks turned in to not knowing at all when the thing would turn up.

I decided to look to the internet and had a good feeling about your website.

True to your word, you said if I ordered before three p.m Friday we would receive the chair Monday. And we did. Three minutes to 10am the chair was delivered.
My Dad is extremely pleased and had a nap within an hour of receiving it.

Thank you for your competetive prices and excellent service.
'Service' seems to be a 'dirty' word today and it is fantastic that there are companies who are still prepared to give an excellent service.

I will definitley be telling anyone who cares to listen about your company.

Many thanks and kind regards

Laura Passey
26th March 2009

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Dear Sir/Madam

I placed an order on Tuesday of which I was a little apprehensive as it was the first time I had ordered anything on the web.

I was so very pleased with the service I recieved from yourselves, as you were quick in delivering, and contacting me to arrange delivery, and the product itself I am most pleased with.
You excelled in all areas and I thank you for a smooth transaction.

Regards

Irene Wright
5th March 2009

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Thank you for delivering the recliner I ordered. It arrived as promised today. We are pleased with the efficient service, and also the quality of the product. Well done, I will definitley recommend your company to family and friends.

Jeanne Shentall
24th February 2009

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For the attention of Chris
Just to say how pleased I am with my new recliner chair. Excellent service & value.

Many thanks

Mrs C Lockley
22nd February 2009

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Dear Sirs

We took delivery of the Avanti Recliners yesterday and are pleased to report that they have now been assembled and are a perfect match.
Thank you for your prompt attention and the rectification and correction of the original delivery.

We are very happy with your service and will have no hesitation in recommending you to anyone looking for recliners.

Thank you

Gordon & Margaret Burgin
6th February 2009

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I bought the above item from you which I had delivered on Thursday 05.02.09.
I would just like to say that I love it. I have lower spinal problems, so the heat and massage work wonders for me and I also like the fact that the stool can massage too.
I have been lucky enough to buy this product at the sale price of £199 but I would of happily paid the full price of £249. Plus tha fact that I had it delivered in 48 hours which I was pleased about too.

A few of my friends have been thinking of buying recliner chairs and I can't prasie your site high enough to them as I really am happy.
I just thought I would let you know my thoughts on this product.

Miss Pauline Kerr
6th February 2009

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Just to say we are pleased both with the chair and the prompt delivery - I am sure my father will be too when he gets home from hospital.

Anne Thompson
6th February 2009

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Dear Sirs.

I have phoned your company and am delighted to now confirm that conversation by email.

Today, as promised, I received delivery of the above chair. I am both delighted in the quality of the chair and also very impressed by the service offered by your company. It is heartening to know that, in spite of some challenging weather, you have delivered as promised and to have only paid for the item yesterday and to have it delivered to my door at no charge is amazing!

I do hope that your company does well in these days of depression. You may rest assured that should any of my friends enquire about the chair in the future, I will have no hesitation whatsoever in highly recommending your company to them.

Thank you again

Yours Sincerely

Graham Harris
4th February 2009

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My recliner arrived safely on the day I specified (in spite of the snow) and I am delighted with it.

Many thanks

Karen Herbert
3rd February 2009

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The Riser Recliner chair arrived promptly and my husband is delighted with it.

Many thanks

Mrs M Peterson
13th December 2008

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Dear Recliner World

I would just like to say how pleased I am with my Gemma Manual Recliner Chair, which I recieved yesterday. It is so comfortable and such good quality.

Your service is excellent together with your follow up telephone call to arrange delivery, and I will not hesitate to recommend Recliner World to anyone.
Thank you again,

Yours Sincerley

Rosemary Boys-Mercer
11th December 2008

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Thank you, Thank you, Thank you - I don't normally send off these testimonial things, but I just wanted to let you know how hugely happy I am with my Cyprus Manual Recliner Chair.
I am 7 months pregnant and it so perfect for me to put my feet up and relax. In fact, me and my husband argue over who gets to sit in it. (Should have got two...)

It arrived quickly, really easy to put together, looks great.

Thanks

Jane Flinders
10th December 2008

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I would just like to thank you for your most amazing service. It is such a refreshing change these days to actually recieve something when promised.
Keep up the good work.

My husband's bad back is already improving after spending only 2 days in his new chair!!

Best Wishes

Phyl Tomlinson
8th November 2008

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Hi,

Just a note to say everything arrived and I am very happy with the chair.
Your service was one of the best I have had in a long time.

Many Thanks

Patricia Beecham
8th November 2008

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Received my order today (3/11/08). Many thanks for communication & speedy delivery to the frozen north!!
Very pleased with the product almost a perfect match for the existing settee.

Thanks

Robert Gray
6th November 2008

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Hello,

Just a quick note of thanks for your speedy response to my order. The quick reply from your very pleasant telephone lady, followed by the excellent delivery service made it a pleasure to buy from you.

The chair has arrived and now in use. I would recommend your firm to anyone. Once again thank you very much.

Sincerely Yours

S A Wood
5th November 2008

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Hi,

Just a thank you for the excellent handling of my order. We are very pleased with the chairs and would purchase from you again, and we will recommend you to our friends.

Mrs M Hunter
31st October 2008

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Hello Recliner World.

I have just recieved my 2 La-Z-Boy recliners, they are fabulous, so pleased with the service and products I would 100% recommend Reliner World to anyone.

Best Wishes

Angelena
20th October 2008

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I would just like to express again my thanks for this item, I am already feeling the benefits even though it's only symptomatic relief, it helps.
I appreciate the quick, easy service you provided.

Ryan
3rd October 2008

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Many thanks for the recliner that we recieved today. We have tried furniture shops around our area and told it would be 4-6 weeks delivery for us to order one.
I rang your firm and recieved the chair we wanted immediatley, well packaged and delivered on time as promised.

Many thanks for your prompt and efficient service, I shall certainly recommend you.

Brian Summer (from the comfort of his chair)
26th September 2008

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Dear Recliner World

My two green Rialto's arrived this morning at my london home at 9:00am and I was sitting in them by 9:30am.
Really delighted. Smooth and faultless ordering and delivery with excellent communication.

Well done! I'm going to flick the lever and have a kip now!

Best Wishes

Stephen
18th August 2008

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Hi Recliner World

After looking for a recliner chair for a small space and visiting all local stores I discovered you online.
I had picked a chair quite unsuitable to my needs although I was unaware of this when I decided to telephone my order whilst still online.
I was put through to sales with no waiting, to a very helpful man who listened to what I was saying, he pointed out how wrong the chair I had picked would be for my needs.
He then recommended one which was perfect in every way and half the price of local shops. It was delivered Free of charge whithin a day of ordering. Most places I had visited were a 28 day wait.

It fitted perfectly in my small space and is very comfortable, everyone should buy from you and cut out the shops. I most certainly will recommend you to everyone I know.

Thank You

Pamela Sturgeon Seaford
11th August 2008

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I would like to thank you Chris and all persons involved with my order, not only for the good quality recliner but also for your correspondence and for a very fast delivery.

Thanks Again

B Bell
29th July 2008

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Dear Sirs

Further to our recent request for a replacement swivel hub for our Avanti.
Just to confirm that it arrived by post and within half an hour it was installed without hitch.

Many thanks again for your excellent service, and a special mention to Robert who understood our problem and helped with the remedy. Well done we will not fail to recommend Recliner World.

Regards

David Coppendale
13th July 2008

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Just to let you know that my recliner chair was recieved this morning satisfactorily.
Brilliant and fast service from you, brilliant product.

Thank you very much indeed.

N B Hodson
11th June 2008

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Dear Recliner World.

Re: Premier Porto Swivel Chairs & Stools.
Received with thanks. Very pleased with product and service. Certainly no hesitation on recommendation.

Yours Sincerely

Mrs R E Downes
2nd June 2008

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Hi Richard.

Just a quick email to thank you for my order of the recliner chair, I recieved it yesterday and my wide loves it, her words were fantastic.
I would also like to thank Karen in your office for all the help she gave me in tracking down delivery of the recliner and for the speedy solution she got for me with the carriers on the Isle Of Man.
The carriers delivered on Monday the 12.05.08 after collecting and signing for the chair on Wednesday 07.05.08 I'm afraid they are really slow here.

Once again thank you for the excellent service and I will be definitely be recommending your company to all my friends.

Yours

John McLaughlan
13th May 2008

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Reference No.884

Dear Sirs.

I would like to say how very pleased I was to get a replacement for the complaint against the above order number.
The replacement is exactly the same colour as the other one which I am also very pleased about.
Thank you so much for your trouble you took in dealing with my request.

Yours Faithfully

Mrs N Fisher
9th May 2008

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Excellent service and competetive prices.

Very pleased and would definitely recommend.

B Burdis
9th May 2008

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To Recliner World Ltd.

Just a short note to say thank you for the very prompt and efficient service that you have provided on my purchase of an Avenger Riser Recliner Chair.
The chair was delivered the next day by a courteous and very helpful driver. I shall certainly recommend your company to others.

Many Thanks.

Mrs David
8th May 2008

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Hi.

Just a quick message to say how very pleased we are with the recliner chair delivered to us in March.
The order was quick and efficient and the delivery very quick. My husband had just come out of hospital at the time and the chair has proved to be invaluable. I would certainly recommend you to any body else looking.

Thank You.

Mrs Jayne Milburn
30th April 2008

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Hi.

Just thought I'd drop you an email to thank you, my new chair arrived today and it's fantastic, really comfortable, lovely quality leather, I couldn't be more impressed.
Receiving it the day after I ordered it as well, compared to the places I went last weekend where they wanted you to order and wait weeks.

Fantastic Service, all the best.

Nigel
24th April 2008

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Two black La-Z-Boy recliners, ordered Saturday arrived today in good order. Thanks for your prompt service.

J F Querzani
22nd April 2008

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Dear Recliner World.

I just wanted to say thank you for the speedy delivery of my new recliner. I could not believe I only placed my order on Monday 14th April 08 at around 16:45pm, it arrived on Wednesday 16th April 08 at around 10:30am.
I did not think it would come so soon as I live in Surrey but, sure enough it arrived within 48 hours. Well done to all the staff at Recliner World

Thanks again.

Mrs S Cole
16th April 2008

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Dear Recliner World.

I am writing to tell you I received the chair I ordered on Friday, and would like to thank you for the excellent service.

Thank you again.

Mrs J L Ward
6th April 2008

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I have just purchased a Rimini Swivel Recliner Chair as a gift for a relative.

I would like to thank you for the excellent service from the initial phone call to order the chair, and delivery.
The quality of the chair is outstanding. I have already recieved a phone call from my relative to say how comfortable the chair is and how pleased she is. I shall certainly recommend your company.

Kind Regards

Hazel Cox
30th March 2008

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Chairs arrived mid-day today as promised. Excellent service considering the distance involved.
Very pleased with the chairs, just what we required for that particular room.

Thank You

Munro Gabriel
28th March 2008

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Just a quickie to say thank you very much for the speedy delivery of our chair, which is now being enjoyed by our members.

Mrs L Cole
5th March 2008

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Just a note to let you know that our order arrived when you said.
We are very pleased with the chair. Thank you very much, we will be recommending you for your excellent service.

Kareen Morrison
24th February 2008

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The item arrived at my address at 1100 hours Thursday 14.02.08.
Both my wife and I are very pleased with the chair and with your prompt service.

Thanks again

Alan Murray
15th February 2008

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I would like to thank you for a very speedy and professional service.
We ordered our chair, we were told a day and the item came at 10.30am on the day stated. This is first class customer service.

Well Done

Sue Smith
6th February 2008

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Dear Sir/Madam.

I recently purchased a lazyboy cool recliner and I am writing to you to tell you how pleased I am with my recliner.
Whilst suffering with m.s I am finding it so comfortable and relaxing.

I am also very pleased with the speed of delivery from the time of purchase to receit, and the pleasant and helpful manner of the men of your home delivery service, so thank you again.

Yours Sincerely

Anthony Burns
3rd February 2008

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Dear Sirs.

I would like to say thank you for the excellent service we recieved on our recent order for the Perla Swivel Recliner & Stool.
I was impressed by the immediate response to my inital enquiry, to the super fast and reliable delivery time and stunning quality of the chair.

We will certainly be in touch for further orders in the future.

Yours Sincerely

Maureen Dick
Mychoice Homecare Ltd
31st January 2008

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I can confirm that the above order was delivered at 0900 today, 07/01/2008 as plannned.
Many thanks for a well organised and well executed service.

Best Wishes

David Peebles
7th January 2008

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Just to say thank you for such a brilliant service.

My order was placed yesterday afternoon and recieved today.
The delivery men were very polite and helpful and I am very pleased with the quality of my new chair.

I will definitely be recommending you to my friends and family.

Once again thank you!

Mrs E A Hart
4th January 2008

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Good Afternoon

Many thanks to you (I think it was Chris) last week for sorting out delivery of the Recliner Chair for me which arrived on Saturday monrning as promised.
My mother in law is delighted with her chair and it is an enormous help to her.

Kind Regards

Sandra Walding
27th December 2007

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Chris

Many thanks for your reply, the chairs arrived this morning.
Dealing with your company has been a pleasure. Thanks to all.

Regards

Ann Norman
15th December 2007

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Dear Richard

The La-Z-Boy 'Pinnacle' chairs reached my home on Wednesday, December 12th, as promised.
My wife and I are delighted with them, and this is just a thank you for the extremley efficient way in which you handled the order, and for the help you gave to enable us to make our chair selection.
I would not hesitate in recommending your company to anyone wishing to purchase chairs or any other items sold by you.

Best wishes to you and your colleagues for Christmas and the New Year.

Kind Regards

Alan Cousins
14th December 2007

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Just to let you know that the two chairs arrived in perfect condition and that we are very pleased with them.
Thank you for your efficient service.

Clive Harris
6th December 2007

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I just wanted to let you know that the chair is even better than I thought it would be.
Your service is really good, I was kept informed at all times, and the driver was very helpful.

Thanks very much.

Mary Mcdonald
28th November 2007

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I just wanted to write and say thank you for the excellent service you provided when I recently purchased my new recliner.
It was so easy to order and the delivery was really fast.

Thanks again

Jane Mcdougall
14th November 2007

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Hi,

I just wanted to let you know how happy I was with the excellent service and competetive prices I recieved form your company.
I placed my order on 11/09/07 and only one week later I was relaxing on a top quality leather recliner!
It arrived promptly and was easy to assemble.

I will certainly be recommending your company to friends.

Many Thanks

Carole Ferguson
24th September 2007

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Hi Richard,

Firstly I am writing to thank you all for providing First Class service.
My delivery arrived on Friday as specified. Only one small problem there was a tear in one of the boxes and the leather chair torn too. But for yourselves not a problem at all.
The driver returned the item and within 30 mins you had rang to organise delivery of another chair.
This arrived today Monday. The chairs were easy to assemble and look very smart in our lounge.

They are very comfortable and because they recline & swivel & have a footstool they are wonderfully relaxing.
Thank you once again, I will definitely be recommending you to my friends & family.

Kind regards

Alison Clement
10th September 2007

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Dear Sir/Madam.
I purchased a restwell MC003 massage chair from you today.

Very impressed with the service and how fast it was ready to arrive here.
I will reccomend you to anyone I know here, on the brand new estate I live in.

Thanks.

Lisa Trickett
9th August 2007

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Thanks Robert.
Great price. Great Delivery. 10/10. Already recommending you to all my friends. Seriously impressed!

Ken Moisy
31st July 2007

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Hi,

I ordered my La-Z-Boy recliner chair on Tuesday, I recieved it today Thursday.
I just wanted to say excellent quality and excellent service, I will certainly use you again.

Many Thanks

Steve Oxley
19th July 2007

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Hi Chris,

As promised, my recliner chairs arrived on wednesday morning.
I would like to thank staff at Recliner World for their excellent service. I will certainly recommend your company to friends and family.

Kindest Regards

Elaine Willett
6th April 2007

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Dear Sirs

I would like to take this opportunity to thank you for the delivery of two Berlin Recliner Chairs.
We are so pleased with the product, it is so comfortable and they also have been very much admired.
The promptness of the service is also worthy of a mention.

Once again many thanks

Sincerely

Nora Fisher
14th February 2007

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Hi Richard

I would like to thank you for the great service I received when I ordered a recliner recently from your website.
The communication was excellent and the delivery was prompt and the chair was extremely good value for money.
I am very happy with the recliner chair I ordered.

Kind Regards

Dr. Summet Chadha
17th January 2007

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I just thought I'd send a note to thank you for the beautiful La-Z-Boy suite we purchased from you recently.
From the price we agreed in the first place, through to the prompt delivery and great attitude of the 2 gents who assembled the kit one very foggy evening, the overall service you provided was first class.

We very much appreciate it - it makes a change in this ever increasing world of poor customer service.
By the way, my parents have also purchased furniture from you following our recommendations and they, too, are very happy.

Mr S Cook
4th January 2007

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Thank you so very much for your wonderful service, our leather reclining chairs came this morning, they are lovely, very pleased with them.
Please thank all the staff that worked so hard to get them to us well before Christmas, very much appreciated.

We will have no trouble recommending you to anyone.
Hope you all have a lovely Christmas and again, thank you so much.

Cheers everyone
Kind Regards

Roger and Sandra Travis
20th December 2006